Privacy policy
Last Updated: May 8, 2026
THRDCULT operates this store and website, including all related information, content, features, tools, products, and services, to provide customers with a seamless and curated shopping experience (“Services”).
Our store is powered by Shopify, which enables us to provide our Services securely and efficiently.
This Privacy Policy explains how we collect, use, process, and disclose your personal information when you:
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Visit our website
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Use our Services
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Make a purchase
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Contact us
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Interact with us in any way
By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.
Personal Information We Collect
When we refer to “personal information,” we mean information that identifies you or can reasonably be linked to you.
Depending on your interaction with our Services, we may collect the following categories of information:
Contact Information
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Full name
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Billing address
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Shipping address
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Email address
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Phone number
Financial Information
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Payment card details
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Transaction details
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Payment confirmations
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Billing information
Note: Payment information is securely processed through trusted payment providers.
Account Information
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Username
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Password
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Account preferences and settings
Transaction Information
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Products viewed or purchased
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Wishlist activity
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Cart activity
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Exchanges, returns, and cancellations
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Purchase history
Communication Information
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Messages sent to customer support
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Emails or inquiries submitted to us
Device & Technical Information
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IP address
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Browser type
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Device identifiers
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Network connection details
Usage Information
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Website interaction data
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Browsing behavior
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Navigation activity within our Services
Sources of Personal Information
We may collect personal information from:
Directly From You
When you:
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Create an account
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Place an order
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Contact us
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Subscribe to communications
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Use our Services
Automatically Through Technology
Using:
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Cookies
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Analytics tools
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Tracking technologies
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Device and browser data
From Service Providers
Third-party providers assisting with:
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Payments
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Shipping
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Customer support
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Analytics
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Cloud storage
From Partners or Third Parties
Including advertising, marketing, or business partners.
How We Use Your Personal Information
We may use your information for the following purposes:
Providing & Improving Our Services
We use your information to:
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Process orders and payments
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Arrange shipping and deliveries
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Manage returns and exchanges
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Maintain customer accounts
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Remember preferences
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Improve website functionality
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Personalize your shopping experience
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Recommend products based on activity
Marketing & Advertising
We may use your information to:
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Send promotional emails and messages
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Share offers and updates
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Display personalized advertisements
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Retarget products you viewed or added to cart
You may opt out of marketing communications at any time.
Security & Fraud Prevention
We use information to:
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Verify customer accounts
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Prevent fraud and misuse
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Secure transactions
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Detect suspicious activity
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Protect users and Services
Customer Support & Communication
We may use your information to:
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Respond to inquiries
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Provide customer support
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Share service-related updates
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Maintain communication regarding your orders
Legal Compliance
We may process information to:
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Comply with legal obligations
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Respond to lawful requests
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Enforce policies and agreements
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Protect our legal rights
How We Share Personal Information
We may disclose personal information in the following situations:
With Service Providers
Including providers for:
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Payment processing
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Shipping and fulfillment
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Analytics
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IT support
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Cloud hosting
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Customer service
With Marketing & Advertising Partners
We may share limited information with advertising and marketing partners to improve and personalize advertising experiences.
Depending on your location, you may have the right to opt out of targeted advertising.
With Shopify
Our store is hosted by Shopify, which processes customer information to provide and improve platform services.
To learn more, please review Shopify’s Privacy Policy:
With Legal Authorities
We may disclose information when required by law or to:
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Comply with legal obligations
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Respond to legal requests
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Protect our business and users
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Prevent fraud or illegal activities
Relationship With Shopify
THRDCULT uses Shopify to power and operate our online store.
As part of providing Services, Shopify may collect and process certain customer data in accordance with their own privacy practices.
Shopify may also process data across international locations to support store operations, analytics, and enhanced features.
You may learn more or manage your privacy rights through:
Third-Party Websites & Links
Our website may contain links to third-party websites or platforms.
We are not responsible for the privacy practices, security, or content of external websites. We encourage users to review the privacy policies of any third-party services they visit.
Children's Privacy
Our Services are not intended for children.
We do not knowingly collect personal information from individuals under the age of majority in their jurisdiction.
If you believe a child has provided us with personal information, please contact us to request deletion.
Security & Data Retention
We implement reasonable security measures to protect your personal information.
However, no online transmission or storage system can be guaranteed to be completely secure.
We retain personal information only as long as necessary for:
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Providing Services
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Legal compliance
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Resolving disputes
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Enforcing agreements
Your Rights & Choices
Depending on your location, you may have certain privacy rights, including:
Right to Access
Request access to the personal information we hold about you.
Right to Correction
Request correction of inaccurate information.
Right to Deletion
Request deletion of your personal information.
Right to Data Portability
Request a copy of your personal information.
Marketing Preferences
You may unsubscribe from promotional communications at any time using the unsubscribe link in emails.
Exercising Your Rights
To exercise your privacy rights or submit a request, contact us at:
We may need to verify your identity before processing requests.
Complaints
If you have concerns regarding how we handle your personal information, please contact us directly.
Depending on your location, you may also have the right to contact your local data protection authority.
International Data Transfers
Your personal information may be transferred, stored, or processed outside your country of residence.
Where required, we rely on lawful transfer mechanisms and safeguards for international data transfers.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time for operational, legal, or regulatory reasons.
Any changes will be posted on this page along with the updated effective date.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
THRDCULT
📍 L-9, Basement, Kalkaji, L-Block,
New Delhi, Delhi – 110019, India
📧 Email: support@thrdcult.com
